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2017 JAMB COMMERCE

Question 1

Which of the following has powers to order withdrawal of a particular food item from circulation?

A. Standards Organisation of Nigeria
B. Federal High Courts in Nigeria
C. Food and Drugs Department of the Federal Ministry of Health
D. Local government health inspectors

Answer: C. Food and Drugs Department of the Federal Ministry of Health

Explanation: Food and drug authorities under the Federal Ministry of Health, such as NAFDAC, may require harmful products to be withdrawn from circulation.

Question 2

Which of the following maxims negates the principle of collective bargaining?

A. Individual employees have equal bargaining base
B. Individual employees attain strength when they come together in a union
C. Only members of the union can benefit from agreement negotiated by the union
D. Collective bargaining covers the vast majority of employees, whether union members or not

Answer: A. Individual employees have equal bargaining base

Explanation: Collective bargaining enables employees to increase their negotiating strength through shared representation. Saying individual employees already possess equal bargaining power conflicts with this purpose.

Question 3

NACCIMA stands for

A. Nigerian-American Centre for Culture, Industry, Mines and Arts
B. Nigerian Association for Culture, Civics, Industry, Minerals and Arts
C. National Agency for Culture, Civilization, Investments, Manufacturing and Agriculture
D. Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture

Answer: D. Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture

Explanation: NACCIMA stands for Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture.

Question 4

For the establishment of a powerful consumers’ association in Nigeria to exist, there must be

A. Financial and moral support from the public
B. Honest and committed leadership
C. Allocation of goods from the producers
D. Freedom from external influence

Answer: D. Freedom from external influence

Explanation: External interference contributes to the failure of many Nigerian associations. Greater freedom to operate could help them perform beyond their present level.

Question 5

Which of the following is the most important business resource?

A. Money
B. Management
C. Materials
D. Manpower

Answer: D. Manpower

Explanation: People are a business’s most important resource. Human effort makes virtually all business activities possible, whereas little can be achieved without it.

Question 6

The assembling of products into usable forms is known as

A. Manufacturing
B. Creation
C. Construction
D. Formation

Answer: A. Manufacturing

Explanation: Manufacturing transforms raw materials into finished products, making them more useful.

Question 7

One of the requirements necessary for setting up a business is

A. Documentation
B. Registration
C. Advertisement
D. Knowledge of the business

Answer: D. Knowledge of the business

Explanation: A business promoter needs a clear understanding of the enterprise they intend to establish.

Question 8

Which of these factors of production is relatively fixed in supply?

A. Natural resources
B. Human resources
C. Capital
D. Entrepreneur

Answer: A. Natural resources

Explanation: Natural resources belong to the land factor of production, whose supply is fixed.

Question 9

In the event of the liquidation of a company, the first to be settled are

A. Members of the board
B. Ordinary shareholders
C. Debenture holders
D. Preference shareholders

Answer: C. Debenture holders

Explanation: When a company winds up, creditors are paid first, beginning with short-term creditors and then long-term creditors before other claimants.

Question 10

Entrepreneurship mainly involves

A. Knowledge
B. Risk-taking
C. Initiating
D. Skilled manpower

Answer: B. Risk-taking

Explanation: Bearing risk is a defining characteristic of an entrepreneur.

Question 11

Public relations and advertising are similar in terms of

A. Customer education
B. Creating a favourable attitude
C. The mode of operation
D. Communicating product information

Answer: B. Creating a favourable attitude

Explanation: Public relations seeks to build a positive attitude towards the company it represents.

Question 12

Which of the following best describes inputs for any production activity?

A. Material resources
B. Human resources
C. Business resources
D. Natural resources

Answer: C. Business resources

Explanation: A business uses financial, material and human resources. These resources flow into and out of its operations.

Question 13

Personal selling is most effective in marketing industrial goods because it involves

A. After-sales services and product demonstrations
B. Demonstrations and product acceptability
C. Personal interaction and information gathering
D. Recognition and attachment to customers

Answer: A. After-sales services and product demonstrations

Explanation: Industrial goods often need installation, demonstrations and after-sales support, making personal selling especially appropriate.

Question 14

The controllable variables that a firm uses to achieve its marketing objectives are called

A. Marketing functions
B. Marketing principles
C. Marketing concepts
D. Marketing mix

Answer: D. Marketing mix

Explanation: Management can decide the marketing mix of product, price, place and promotion. These are therefore controllable business variables.

Question 15

The body regulating the sale and purchase of shares in Nigeria is the

A. Securities and Exchange Commission
B. Corporate Affairs Commission
C. Nigeria Stock Exchange
D. Securities and Exchange Tribunal

Answer: A. Securities and Exchange Commission

Explanation: The Securities and Exchange Commission oversees activities on the Nigerian stock exchange.

Question 16

Unresolved disputes between the employer and employees are usually referred to the

A. Code of Conduct Bureau
B. Personnel unit
C. Disciplinary committee
D. Industrial Arbitration Tribunal

Answer: D. Industrial Arbitration Tribunal

Explanation: When negotiations fail, the industrial court or industrial arbitration tribunal resolves disputes between employers and employees.

Question 17

The process of eliminating a virus from a computer program is

A. Programming
B. Debugging
C. Formatting
D. Looping

Answer: B. Debugging

Explanation: Debugging identifies and removes actual or potential errors, called bugs, in software code that could produce unexpected behaviour or crashes.

Question 18

The primary memory component of a computer is the

A. Cache
B. Console
C. Assemblers
D. Compilers

Answer: A. Cache

Explanation: A cache is a hardware or software facility that retains data to speed up later access. It may hold results of earlier calculations or copies of data kept elsewhere.

Question 19

A customer with XYZ Plc sent money through his account to his sister’s account in another branch. This is an example of

A. E-business
B. E-commerce
C. E-finance
D. E-banking

Answer: D. E-banking

Explanation: Electronic banking, or e-banking, transfers funds using electronic signals instead of exchanging cash, cheques or other paper documents.

Question 20

The economic environment of a business is concerned with

A. Climatic conditions
B. Changing values
C. The growth rate
D. The interest rate

Answer: C. The growth rate

Explanation: The growth rate is an element of a business’s economic environment.

Question 21

The sales of goods through a medium that accepts money and delivers the items to the customer is

A. An automated teller machine
B. A vending machine
C. A counting machine
D. A branding machine

Answer: B. A vending machine

Explanation: A vending machine automatically receives payment and dispenses goods according to the amount inserted.

Question 22

The main purpose of branding is to

A. Create identity for a product
B. Make a product look attractive
C. Create product awareness
D. Increase sales volume

Answer: A. Create identity for a product

Explanation: Branding establishes a product’s identity by giving it a distinctive name that separates it from close substitutes.

Question 23

The basis for international trade is embedded in the principle of

A. Absolute advantage
B. Globalization
C. De-regulation
D. Comparative advantage

Answer: D. Comparative advantage

Explanation: Comparative cost advantage suggests that countries should specialize in producing and exporting goods they can make at a relative cost advantage.

Question 24

The major problem encountered in international trade is that of

A. Distance
B. Differences in culture
C. Politics
D. Differences in currency

Answer: A. Distance

Explanation: The distance goods must travel is a major difficulty in international trade and can discourage exporters.

Question 25

The document a seller uses in dispatching goods to a customer by a carrier is

A. A bill of lading
B. An invoice
C. An advice note
D. A delivery note

Answer: D. A delivery note

Explanation: A delivery note accompanies a shipment and lists the goods supplied and their quantities.

Question 26

The physical and psychological satisfaction a customer derives from the purchase of goods and services is

A. Price mix
B. Production mix
C. Marketing mix
D. Promotion mix

Answer: B. Production mix

Explanation: Production mix.

Question 27

Which of the following aspects of marketing stimulates buying by providing free gifts?

A. Personal selling
B. Sales promotion
C. Advertising
D. Publicity

Answer: B. Sales promotion

Explanation: Sales promotion encourages purchases through incentives, such as receiving three items for the price of two or paying 70% of the total purchase cost.

Question 28

Which of the following is used as a pricing policy?

A. Labelling
B. Packaging
C. Market selection
D. Market skimming

Answer: D. Market skimming

Explanation: Market skimming introduces a product at a high price and progressively lowers it to reach additional buyers.

Question 29

Mr. Taiwo entered into a contract to let a car to Mr. Bunmi for his wedding for two days. However, the car had an accident before the first day. Mr. Bunmi attempted to claim damages but failed. This implies that the contract was terminated by

A. Bankruptcy
B. Frustration
C. Breach
D. Lapse of time

Answer: B. Frustration

Explanation: The accident was outside Mr. Taiwo’s control. An event beyond a contracting party’s control may cause the agreement to end through frustration.

Question 30

Hire purchase is advantageous to the seller in that

A. It elevates his living standard
B. His turnover will increase
C. People pay incrementally
D. It enhances level of patronage

Answer: B. His turnover will increase

Explanation: Hire purchase can raise a seller’s turnover because its credit facility attracts more customers.

Question 31

The breaking down of a market into separate and identifiable elements is known as

A. Differentiation
B. Segmentation
C. Penetration
D. Skimming

Answer: B. Segmentation

Explanation: Market segmentation separates the target market into accessible groups sharing similar interests.

Question 32

A country’s terms of trade are said to improve when the ratio of her export

A. Decreases
B. Equals import
C. Remains constant
D. Increases

Answer: D. Increases

Explanation: A country’s terms of trade improve when the rate at which its exports pay for imports increases.

Question 33

Money is generally acceptable for transaction due to

A. The legal backing
B. The rule of law
C. The Central Bank Governor’s signature
D. Its acceptability in the global market

Answer: A. The legal backing

Explanation: Money’s legal backing supports its general acceptance as a medium of exchange.

Question 34

Which of the following advertising media appeals to only the literate in the society?

A. Radio advertising
B. Cinema advertising
C. Print advertising
D. Television advertising

Answer: C. Print advertising

Explanation: Printed media require literacy, so only people who can read and write can benefit from them.

Question 35

The essential utility derived from the use of products is known as

A. Augmented benefit
B. Branded benefit
C. Formal benefit
D. Core benefit

Answer: D. Core benefit

Explanation: Utility means usefulness. The essential utility a product supplies is its core benefit.

Question 36

The coming together of consumers to protect their rights is referred to as

A. Consumerism
B. Consumer sovereignty
C. Estoppels
D. Caveat emptor

Answer: A. Consumerism

Explanation: Consumerism seeks to safeguard consumers’ interests and ensure they receive value for their money.

Question 37

The final link in the chain of distribution is

A. Middlemen
B. Retailing
C. Wholesaling
D. Consumer

Answer: D. Consumer

Explanation: A distribution channel traces goods as they pass from the producer to the final consumer.

Question 38

The sub-division of a market into homogeneous subsets of consumers with relatively similar product needs is

A. Marketing concept
B. Marketing mix
C. Market segmentation
D. Market research

Answer: C. Market segmentation

Explanation: Market segmentation separates the target market into accessible groups sharing similar interests.

Question 39

A contract can be terminated through

A. Physical combat
B. Family intervention
C. Consultation
D. Frustration

Answer: D. Frustration

Explanation: Frustration ends a contract when an unexpected event, attributable to neither party, makes performance impossible or fundamentally different from the original agreement.

Question 40

An organization that issues a cheque to cover the salaries of its employees is using

A. Credit transfer system of payment
B. A standing order of payment
C. An overdraft system of payment
D. Bank order crediting account

Answer: A. Credit transfer system of payment

Explanation: Through credit transfer, an employer funds the complete payroll and directs the bank to send the specified payments to employees’ accounts.